Cotiviti is hiring freshers as Associate Engineer. Candidates from multiple batches are eligible for this role. The detailed eligibility and application process are given below. About Cotiviti: Cotiviti is a solution and analytics company leveraging unparalleled clinical and financial datasets to deliver insight into the healthcare system’s performance.
Cotiviti Recruitment 2021 Details :
Job Description:
Associate Production Operations Analyst will be responsible for the 24 x7 monitoring of application processing along with managing all events impacting production processes, SLA’s, and client satisfaction.
ESSENTIAL JOB RESPONSIBILITIES:
Primary Responsibilities
- Analysts will monitor production processing in a 24 x 7 environment
- Monitor and troubleshoot issues in Production & Stage Environment involves log scanning, understanding interdependency between different applications.
- Escalating issues as needed while communicating status and risks to management.
- Responsible for participating in resolving production events and tracking completion of corrective actions items determined in the Root cause analysis.
- Responsible for continual improvements of client job scheduling.
- Coordinates activities between onshore and offshore support teams.
- Should handle multiple Projects and able to do POCs if needed
Other Related Responsibilities
- Maintains production support documentation library ensuring documents are current, accurate, and available to appropriate groups
- Understand, follow, and support IT business processes including change management, configuration management, and disaster recovery and business continuity.
- Implements processes and procedures using the ITIL framework
- Works towards continual improvements of process and procedures with a goal of operational excellence.
- Other duties as assigned including active participation in Projects related to both the IT department and the company as a whole
- Engage and work with ThirdParty software vendors for the product issues.
REQUIREMENTS:
- 0 to 3 years of relevant experience in an information technology environment, application maintenance & support, exposure on production support
- Knowledge or experience of Windows & Linux Administration is a must
- Excellent written and verbal communication skills.
- Preferred to have knowledge / experience in supporting the ITIL framework
- Ability to work and support off hours
- Works with a sense of urgency
- Knowledge of Change Management and Event Management
- Demonstrable excellent troubleshooting and interpersonal skills
- Team player with strong desire to assist and share knowledge
- Preferred to have knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
- Professional with ability to properly handle confidential information
- Ability to handle multiple tasks, prioritize and meet deadlines.
- Exhibits behaviors consistent with Cotiviti Values.
- Open
- Customer Driven
- Accountable
- Collaborative
How to Apply for Cotiviti Recruitment 2021?
